Costa

Reviews

• Andy H.

  star star star star star_border 10 June 2026

  what can I say. Not a Lots of setting  not to busy. Staff very friendly. Nice to sit outside and watch the world go bye

• Aaron S.

  star star_border star_border star_border star_border 8 June 2026

  This Costa store has been the subject of many recent reviews, which I'm pleased to add to, since it has been recently refurbished. It is located near enough in the center of Bury's Rock Shopping center, in St John's Square and is near enough opposite or close to everything in The Rock, including Marks and Spencer.
  
  This branch looks quite nice on both the inside and outside, even with a "Takeaway" counter but this store has let me down for many reasons.
  
  I visited this store on March 6th and had a very upsetting experience to the point where I felt the need to complain, I asked if they did anything similar to the Vanilla Bean Macchiato on offer at Starbucks, and I asked if he could do me a Macchiato with Vanilla, he looked confused and told me it was the same as a Latte, and then I ordered that.
  
  I was angry that the staff didn't know the difference between different types of coffees, which show they are no where near qualified enough to work there.
  
  I was also confused, that they brought the drinks to my table, which I also didn't like, having been used to at 99.99% of Costa and Starbucks branches I have visited, I got them from the end. I was also confused why this happened as they didn't seem quiet either.
  
  My coffee was hot, but it wasn't good quality either, both the coffee and the vanilla flavoring tasted poor, which I often find of Costa coffee but this was a prime example of this and definitley not a good drink, like I could have got from some Costa branches
  
  They did have a great selection of newspapers including The Sunday Times with all the sections and even the Independant (albeit, with 5 pages missing about the EU referendum etc), which was good to see as they was a nice, selection of newspapers especially with Sunday papers being more expensive.
  
  I found rating this place hard, as they did have a nice selection of newspapers and it is a nice looking store, but still the drinks were very poor quality, and more expensive than what they would have cost at Starbucks to a Gold member like myself, and the staff were underquallified. Also, due to the situation on how the drinks were presented making it seem like a poor cafe, rather than a coffee shop also means I have to result in a 1 star review, which although means it isn't absolutely terrible, it still doesn't warrant a two.

• Huttson L.

  star star star star_border star_border 8 June 2026

  Newly refurbished, this Costa is the first example I've seen of the new livery and it makes it a much more inviting space through better seating arrangements including new banquettes and a larger interior footprint, which is what you need in the rainy north!
  
  With the addition of a takeaway bar outside, the queue inside is more manageable too, which just improves things no end.
  
  The coffee is as it always has been, passable, and the food menu is as reliable if limited as ever, but that's what you get from a chain as ubiquitous as Costa. It doesn't win any awards in my book but it's a respite from the rain and the shoppers, which is what a lot of people want.

• Paula W.

  star star star star star_border 7 June 2026

  Always get my coffee  fix before work.. this Costa  is always busy  and the staff are polite and friendly ...

• James B.

  star star star star star 3 June 2026

  Just what you need after a hard day shopping around bury.chill out with a nice cappuccino at Costco.  Nice vibe great  staff .